Terms and Conditions
Welcome to Ailleenwear.com, a website operated by Ailleen Wear INC (“we”) (“us”). These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our website or making a purchase, you agree to be bound by these Terms.
1. General
1.1 These Terms apply to all visitors, users, and customers of our website.
1.2 We reserve the right to modify, update, or revise these Terms at any time. Any changes will be effective immediately upon posting them on the website.
2. Eligibility
2.1 You must be at least 18 years of age to use our website or place an order.
2.2 By using our website, you confirm that all information you provide is accurate, complete, and current.
3. Ordering and Product Information
3.1 All products are subject to availability. We reserve the right to refuse or cancel any order for any reason.
3.2 While we have made every effort to provide product descriptions, images, and prices, errors may exist. We do not guarantee the accuracy of all product information. 3.3 Once your order is successfully placed, you will receive an order confirmation email.
4. Pricing and Payment
4.1 Unless otherwise stated, all prices are in US dollars.
4.2 Payment must be made at checkout using an accepted payment method.
4.3 We use secure third-party payment platforms (e.g., PayPal, Stripe) to process transactions. We do not store full credit card information.
4.4 Depending on your location, taxes, duties, and other fees may apply and are the sole responsibility of the customer.
5. Shipping and Delivery
5.1 We offer domestic and international shipping. Shipping costs and estimated delivery times will be displayed at checkout.
5.2 Orders are typically processed within 1-2 business days.
5.3 We are not responsible for delays caused by carriers, customs, or events beyond our control.
5.4 Risk of loss passes to the customer upon delivery of the order to the carrier.
5.5 Tracking information will be provided when available.
6. Returns and Refunds
6.1 Returns must be initiated within 30 days of receiving your order.
6.2 Items must be unworn, unused, and in their original packaging to qualify for a refund or exchange.
6.3 Sale or clearance items may not be eligible for returns unless the item is defective.
6.4 Refunds will be issued to the original method of payment upon receipt and inspection of the returned item.
6.5 Shipping charges are non-refundable unless the return is due to our error (e.g., incorrect item or defective product).
7. Intellectual Property
7.1 All content on this website, including images, logos, product descriptions, designs, and text, is the property of Ailleen Wear INC or its licensors.
7.2 You may not copy, distribute, or use our content for commercial purposes without prior written permission.
8. User Responsibilities
By using this website, you agree not to:
Upload viruses or harmful code.
Engage in fraudulent or illegal activity.
Infringe the intellectual property rights of Ailleen Wear INC or others.
Attempt to interfere with the proper operation of the Website.
9. Limitation of Liability
9.1 To the maximum extent permitted by law, Ailleen Wear INC is not liable for:
Any indirect, incidental, or consequential damages.
Losses caused by delays, service interruptions, or actions of third parties.
9.2 Our total liability for any claim shall not exceed the total amount paid by you for the relevant order.
10. Indemnification
You agree to indemnify and hold Ailleen Wear INC and its affiliates harmless from any claims, damages, or expenses arising from your use of the Website or your violation of these Terms.
11. Privacy
Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Governing Law
These Terms shall be governed by the laws of the State of Colorado, U.S.A., without regard to its conflict of law principles.
13. Contact Information
If you have any questions regarding these Terms or your order, please contact us:
Ailleen Wear INC
📍 Address: 1500 N Grant St Ste R, Denver, CO 80203, USA
🌐 Website: Ailleenwear.com
📧 Email: payment@ailleenwear.com
📞 Phone: +1 475-285-6159